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Refund Policy

Skintarius.com offers a refund (minus shipping expenses) for up to 30 days after your purchase date. We accept unopened bottle returns within three months of purchase.

Bottles that have been opened, used, partially used, or had their security seals broken adhere to a separate return guideline. Returns on opened or used bottles are limited to two bottles, per product, per order. We are unable to refund more than two opened bottles per order number.

We will allow one refund transaction per product order (specific to that particular product), per household, under our one year money-back guarantee. We reserve the right to approve or deny refund orders that relate to a product previously returned, or if any return is deemed excessive.

There is a non-negotiable 15% return processing fee deducted from the total refund amount that you will receive once the return is approved, product shipped back, and processed fully by us. After obtaining an RMA number from customer service, simply send the product back to:

Skintarius LLC
Returns Dept.
11042 Grissom Lane,
Dallas, TX, 75229.

Once the product(s) and/or product order is received the refund will then be processed.

90 Days Policy

Our policy lasts 90 days. After 90 days from your purchase, we can’t offer you a refund or exchange, unfortunately. We are unable to provide refunds on any non-physical product, such as a gift card. To complete your refund, we require a receipt or proof of purchase. Following are the situations where no refunds will be granted (if applicable. Any item that is purchased for more than 90 days after delivery Any non-physical item, such as a gift card Frequent users/abusers of our Refund policy A product purchased on a subscription which you have received at least twice)

Refunds (if applicable)

Once you contact us regarding a refund within the time frame of 90 days, we will issue you a full refund to the payment method utilized for your purchase within five (5)business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, recheck your bank account first. Then contact your credit card company, it may take some time before your refund is officially posted. Next is to contact your bank. There is often a processing time before a refund is posted. If you’ve completed the above procedure and still have not received your refund, please contact us at refund@skintarius.com

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